Best Practice Guides

In journalism, best practice or style guides are guiding principles, standards, and methods to ensure that the reporting of certain topics and communities is fair, ethical, and avoids harm.

IMMJMA BFSU / UoB
12 min readJan 13, 2020

The first part of this resource contains a quick overview of what best practice guides are and why we use them. The second part curates various best practice guidelines around specific topics, such as reporting on children or covering LGBTQ issues.

ABOUT BEST PRACTICE GUIDELINES

Why do we need to use best practice guides? As journalists, we often encounter issues and communities that we have little direct experience of and know little about. Even with the very best intentions, the way we represent those groups can maintain stereotypes and/or cause more direct harm.

For example, when interviewing people who have experienced trauma we need to be extremely mindful and interview in a way that causes no harm or distress. There is a real potential for retraumatizing people in every interview. Journalists are not psychologists — and they must train themselves to understand how to protect those they work with and put their subject and not their own article at the center of importance. Sometimes, it’s simply not appropriate for a journalist to interview someone who has experienced trauma at all, especially children. If you do you’ll need to have an assessment and make sure they have supports in place before filming / interviewing begins, obtain ongoing informed consent, and adhere to strict guidelines. In addition, when working with any vulnerable or marginalized group I would also often suggest collaborative decision-making about edits and the chosen narrative — which is quite different from the usual approach.

Let’s take another example, the language and terminology journalists use is very important. Previously the mainstream term for people living with disabilities in China was can fei” (残废), which means “useless”. Right now, a widely used term is “can ji” (残疾), which means “deformed”. A better term is the more neutral “can zhang” (残障). In the English language press, people living with disabilities are often called ‘disabled’ but notice the difference between these two written sentences: ‘The disabled girl‘ and ‘The girl living with a disability’. In the first phrase, ‘disabled’ becomes the primary identity of the girl, in the second it does not. Language matters!

We are humans, and we all have implicit biases and stereotypes of our own, which we can never escape entirely. As journalists, we need to be aware that we have our own biases and assumptions and try to challenge them. We will never be perfectly objective but we can employ a rigorous journalistic methodology to ensure our reporting is as fair as possible. Studying relevant best practice guidelines and educating ourselves on the issues and communities that we cover is a part of this process and methodology. We need to seek out and employ best practice guidelines relevant to the stories we report, especially when working with vulnerable and minority groups such as children, ethnic or sexual minorities. We also need to be mindful when covering certain topics, such as suicide or eating disorders. For example, research shows that certain types of media coverage of suicide, can influence suicidal behavior and even lead to imitative acts.

Take a look at the best practice guides here that apply to the subject you are covering and try to find your own too — as there may be more up-to-date or region-specific guidelines that could be valuable. If you can find some local Chinese guides all the better (and please forward them to me or add in the comments section so that I may add them here too. You may follow a single set of best practices or combine a few of the most key and relevant points into your own set of guidelines and ethical approach.

In terms 2 & 3, you will need to clearly state your guidelines and ethical assessment and approach in your production brief. Any student using best practice guidelines (most of you) will also have a brief phone tutorial before entering the field.

The key guidelines/resources on this page cover:

  • Children
  • Mental Health
  • Disability
  • Gender, and sexual minorities
  • Trauma
  • Suicide
  • Have something new? Let us know! (Refugees & Climate Crisis coming soon…)

Key points for interviews with vulnerable or minority groups include

During the planning and pre-production phase, ask yourself these questions:

  • What is my journalistic purpose in interviewing this person?
  • In what light will this person be shown? What is his/her understanding or ability to understand how viewers or listeners might perceive the interview? How aware is he/she of the ramifications of his/her comments?
  • What motivations does the person have in cooperating with this interview?
  • How clearly have you identified yourself to the person? Do they know they are talking to a reporter? Have you explained the purpose of the interview/story?
  • Have you gained permission (informed consent) from the person?

Minimizing harm:

  • What harm can you cause by asking questions or taking pictures of the person even if the journalist never includes the interview or pictures in a story?
  • How would you react if you were the parent/friend/family member of this person? What would your concerns be?
  • Are there legal issues you should consider, such as the legal age of consent of your country?
  • Interview the person in a safe/comfortable/private place
  • What are the potential consequences of this person’s comments, short-term and long term?
  • Give the person your contacts so they can contact you if they have any objection to the interview being used.
  • How will you justify your decision to include this person in your story to your newsroom, to the audience viewers, to the person’s family?

Explore alternatives

  • Is there any reason to consider alternatives to use instead of interviewing this person on camera? If so what alternatives might be more suitable?

CURATED BEST PRACTICE GUIDELINES

Navigate to the individual section that’s relevant to your work below:

Children

It’s quite common for IMMJ students to work with children. Children and young people have a right to be heard and participate in the news media but they must also be protected from harm especially for stories involving sensitive or personal information. (To be clear, I’m talking about a situation where a child will be featured in reporting rather than a situation where you are simply grabbing a little b-roll in a public place). If you will be working with children, read plenty of the guidelines below, pick out a specific guide or compile the points that are most relevant to your work, and follow them. Ensure that you speak with your tutor before you go into the field.

In almost every case for children under 16, you must seek the consent of the parent or guardian and be sure that a responsible adult is present during interviews or filming. Also, be transparent and clear with the child, let the child know what you are doing, and let them know that they should feel comfortable to answer or not answer any questions, as they prefer. Keep checking in with them to ensure they are comfortable, offer them the option to skip a question if you seem them hesitating or uncomfortable. Never interview children suffering from trauma.

The Golden Rule for interviewing children:

“Do unto other people’s kids as you would have them do unto your kids.” (From participants of “Children, Families, and Social Issues Seminar”-The Poynter Institute 1998)

See below for some stories that include children produced by previous IMMJ students.

Mengyi, class of 18–19 focused on education topics in T2 and 3. See her T3 story here: Returning to No Home; China’s returned migrant children

Mental Health

Journalists often find themselves covering stories about crime and violence in their communities. When reporters starting looking for the “why” behind the story, they sometimes discover the people involved have a history of behavioral health problems, including mental illness and substance abuse. Advocates say it is important for journalists to avoid stereotypes when covering these issues, and report fairly and sensitively about those affected. There’s a ton of resources included in this article from The Radio Television Digital News Association (RTDNA) — a professional organization devoted exclusively to broadcast and digital journalism.

Disabilities

There are many guidelines for covering disability, some of the best are from The National Center on Disability and Journalism at Arizona State University who have developed a style guide for journalists who report or write about people living with disabilities. The guide offers information and advice on commonly used words or terms, from “able-bodied” to “confined to a wheelchair.” In addition, the guide provides a brief background on each word or term and touches on instances in which disability organizations disagree on usage. It also notes whether or not the word or term is addressed in The Associated Press Stylebook. Two-thirds of the entries in the NCDJ guide are not covered in the AP Stylebook. Along with the guide, the NCDJ also has created a companion piece, “Terms to Avoid When Writing About Disability.” The article offers advice to communicators on why they should avoid using terms such as “epileptic fit” or “senile” and directs them to more neutral language. NCDJ’s disability style guide is available on the organization’s website or as a printable PDF at http://ncdj.org/style-guide/

There are actually many great guidelines for covering disability, search around and find one suits your work. Try to get specific, for example, if working with intellectual disabilities rather than physical disabilities then find specific guidelines. If working on the subject of Autism or other disorders you will also be able to find very specific guidelines. Here are a couple more to get you going:

Media Content Analyses — It’s also interesting and responsible to look at media content analysis relevant to your area of reporting. (Disability, Suicide, Refugees, Gender, etc). A Media Content Analysis refers to research studies conducted on how issues and communities are represented in the mass media. For example, this media content analysis in the UK finds that:

  • There has been a reduction in the proportion of articles which describe disabled people in sympathetic terms, and stories that document the ‘real-life’ experiences of living as a disabled person.
  • They also found that articles focusing on disability benefit and fraud increased from 2.8% in 2005 to 6.1% in 2010. These articles impact on people’s views and perceptions of disability-related benefits.
  • Focus groups all claimed that levels of fraud were much higher than they are in reality. Participants justified these claims by reference to articles they had read in newspapers.

There has been some very interesting media content analysis of disability in China. In 2013, One Plus One teamed with the Media Research Institute of the Chinese Academy of Social Sciences to issue Observation Report on China Print Media of Disability Reports from 2008 to 2012.

  • Studies showed that the themes of 1,468 reports from 2008 to 2012 were mostly focused on disabled people’s health or rehabilitation and the help they received from others.
  • The voices of people with disabilities were rarely represented and there were very few reports on education, employment, and the participation of disabled people in public life.
  • Most of the news reports failed to introduce disability rights concepts, such as inclusive design or discrimination, or reference any of China’s disability laws.

Here is a content analysis on the Representation of Autism in Leading Newspapers in China

Gender and Sexual Minorities

The first thing you need to decide on is if someone’s gender identity or sexual orientation is even relevant to the story you are telling. If it’s not, leave it out entirely.

Gender Issues

Transgender

Trauma

The Dart Center for Journalism & Trauma — a global resource for journalists, journalism students, and health professionals dedicated to improving media coverage of trauma, tragedy, and conflict — has produced this practical online guide for covering trauma. It is intended for journalists and journalism students who are untrained in trauma reporting (or who want to enhance their basic training). — https://dartcenter.org/content/best-practices-in-trauma-reporting-23

Again try to source both general and specific guidelines if possible. for example 5 resources for journalists covering domestic violencehttps://www.poynter.org/reporting-editing/2014/5-resources-for-journalists-covering-domestic-violence/

Suicide

Best Practices

We recommend starting with this recent guide and then make your way through other guidelines below.

Media Analyses

“A substantial body of research suggests that media reports about people who have died by suicide, as well as the topic of suicide in general, can influence vulnerable people and is associated with higher subsequent rates of suicide. Emerging evidence also suggests that reports about people overcoming suicidal crises may lower suicide rates”.

CONCEALING IDENTITY WHEN FILMING OR PHOTOGRAPHING

Occasionally it may be necessary to protect the anonymity of the people you document.

Also, take a look at some examples collected below:

Adam Furgeson’s work about girls abducted by Boko Haram.

https://www.nytimes.com/interactive/2017/10/25/world/africa/nigeria-boko-haram-suicide-bomb.html. (Also see a behind the scenes article: https://www.nytimes.com/2017/10/25/insider/boko-haram-suicide-bombers.html)

Giulia Marchi made several portraits of a Chinese woman who accused her university professor of sexual harassment. It’s a very different approach from Adam Furgeson’s work. She uses a lot of natural elements from the environment to cover her face.

https://www.nytimes.com/2018/01/23/world/asia/china-women-me-too-censorship.html (You can also see the full set of photos in her FB post: https://www.facebook.com/giuliamarchiphoto/posts/10155166953010913)

Indian photographer Smita Sharma made a series of portraits of women survivors of sexual violence

http://www.smitasharma.com/its-not-my-shame/

Another project is this one by Swedish photographer Asa Sjostrom:

http://www.asasjostrom.com/interstate/

Here’s a reportage about a prison in the US. All the inmates’ identity is protected by not showing their face:

http://www.doriehagler.com/svzs1kiu1fii2f1u0h3fstbcgi3m29

Katherina Hesse’s work is another example, where protecting sources was imperative.

https://www.opensocietyfoundations.org/moving-walls/20/borderland-north-korean-refugees

Another story on victims of Boko Haram by Paulo Pellegrin.

http://time.com/boko-harams-other-victims/

Glenna Gordan gives an entirely different approach by photographing objects. See this behind the scenes article https://www.newyorker.com/books/page-turner/glenna-gordon-photographing-unphotographable

http://www.glennagordon.com/abducted-nigerian-school-girls/

Final note — This guide is by no means fully comprehensive or complete — it’s a work in progress and I endeavor to continue to update and improve it. Please let me know any recommendations you have. Chinese students, I’m particularly interested in any local best practices you come across.

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IMMJMA BFSU / UoB

Readings & Information for students on the MA International Multimedia Journalism. Based in Beijing, China, with degree awarded by the University of Bolton, UK.